HVAC service FAQs

When your heating, cooling, or plumbing system stops working properly, your entire home feels the impact immediately. You deserve reliable equipment, fast service, and technicians you can trust inside your home. At Smith Plumbing & Heating / Kitchen & Bath, we deliver dependable plumbing, heating, and air conditioning services backed by more than 70 years of hands-on experience serving local families.

As a second-generation, family-owned company founded in 1955, we take pride in providing personalized service, licensed installations, and long-lasting solutions that protect your comfort and your budget. Whether you need a quick repair, routine maintenance, or a complete system replacement, our fully equipped team is ready to help.

Below you will find answers to the most common questions we receive from homeowners.

What HVAC and plumbing services do you offer?

We provide comprehensive plumbing, heating, and air conditioning services for both residential and light commercial properties. Our goal is to serve as your one trusted partner for all comfort systems so that you never need to coordinate between multiple contractors.

Heating services include:

• Gas and oil warm-air furnaces
• Hot water and steam boilers
• Baseboard, radiant, and space heating
• Rooftop and unit heaters
• Repairs, replacements, and annual maintenance

Air conditioning services include:

• Central air conditioning systems
• Ductless mini-split systems
• AC repairs and troubleshooting
• System upgrades and replacements
• Seasonal tune-ups and inspections

Plumbing services include:

• Leak detection and pipe repairs
• Drain and sewer services
• Water heater installation and repair
• Fixture installation and upgrades
• Emergency plumbing services

Because our trucks are fully stocked with professional tools and replacement parts, we can resolve most problems during the first visit, which saves you time and reduces inconvenience.

What heating systems do you install and service?

We service all brands of heating equipment, but when installing new systems, we recommend trusted manufacturers that consistently deliver reliable performance and long-term value. Our experience has shown that quality equipment combined with proper installation provides the best results for homeowners.

We proudly install systems from leading brands such as:

• Rheem Manufacturing Company / Ruud
• Weil-McLain
• Peerless Boilers
• Burnham Holdings
• Buderus
• Crown Boiler Co.
• Slant/Fin

Our technicians carefully evaluate your home’s size, insulation, fuel source, and energy goals to

help you select the most efficient and cost-effective system for your needs.

Do you provide emergency heating repairs?

Yes, we provide emergency heating repairs because we understand that losing heat during cold weather can be both uncomfortable and unsafe. Our team responds quickly and arrives prepared with the parts and tools needed to complete most repairs immediately.

We work efficiently to restore your system and protect your home from further damage.

What air conditioning systems do you install?

We install dependable cooling systems designed to keep your home comfortable even during the hottest summer days. Our team helps you choose equipment that matches your home layout and energy efficiency goals.

Central air systems from:

• Carrier Global
• Lennox International
• York International
• Rheem/Ruud

Ductless mini-split systems from:

• Fujitsu General
• Samsung Electronics
• Sanyo

If your home already includes ductwork for heating, installing central air conditioning can often be simpler and more affordable than many homeowners expect.

How can I tell if I should repair or replace my system?

You should consider replacing your equipment if it is older, frequently breaking down, or causing high energy bills. New systems often provide better efficiency, quieter operation, and improved comfort.

Replacement may be the smarter choice if you notice:

• Your system is 12 to 20 years old
• Repairs are becoming frequent
• Utility bills continue to rise
• Rooms feel unevenly heated or cooled
• You hear unusual noises or detect odors

We provide honest recommendations and will only suggest replacement when it truly benefits you.

Do you offer maintenance plans?

Yes, we offer comprehensive maintenance services that help protect your investment and extend the life of your equipment. Regular service improves efficiency and reduces the likelihood of costly breakdowns.

Maintenance helps you:

• Lower energy bills
• Improve indoor air quality
• Catch problems early
• Extend system lifespan
• Maintain manufacturer warranties

Scheduling annual service keeps your system running smoothly throughout every season.

What plumbing services do you handle?

Our licensed plumbers handle everything from small leaks to complete system upgrades. We use modern equipment and high-quality parts to ensure long-lasting results.

We assist with:

• Leak and pipe repairs
• Clogged drains
• Water heater service and replacement
• Fixture installations
• Emergency plumbing calls

Because we arrive fully prepared, we can typically complete repairs during the same visit.

Why should I choose your company for HVAC and plumbing services?

Choosing the right contractor matters just as much as choosing the right equipment. Our reputation has been built on honesty, craftsmanship, and dependable service.

Here is what sets us apart:

• Family owned and operated since 1955
• More than 70 years of experience
• Licensed and trained installers
• Free estimates
• High-quality products and parts
• Fully stocked service vehicles
• One-stop shop for remodeling, plumbing, heating, and cooling
• Local showroom in Port Jervis, NY

We treat every home with care and complete every project as if it were our own.

Do you offer free estimates and consultations?

Yes, we provide free estimates so that you can make confident decisions without pressure. Our team explains your options clearly and helps you choose the solution that fits both your home and your budget.

Ready to improve your home comfort?

If you need dependable plumbing, heating, or air conditioning service, our experienced team is ready to help. Contact Smith Plumbing & Heating / Kitchen & Bath for your HVAC needs. We look forward to keeping your home comfortable in every season. From where we're located we serve Warwick, Glen Spey, and Port Jervis, NY, Montague, NJ, Milford, PA, and the surrounding areas.